Web Projects & Operations Manager (RubyWeb)

RubyWeb is looking for a Web Projects & Operations Manager to join our team.

Here at RubyWeb we’re always looking for talented people to work with. If you’re passionate about digital marketing and committed to furthering your career in an agency that’s equally committed to helping you realize your full potential, then we’d like to hear from you!

Come make history with the brightest, most curious people from every discipline. 10 years in and we’ve only just begun.

When you apply, please include the words “I want to work for RubyWeb because …” in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.

Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

About us

  • Ruby Digital’s (RubyWeb’s parent company) exceptional team of online marketing solutions specialists at South Africa’s most visible and 5-Star rated multi-award-winning “digital marketing agency.”
  • We help ambitious companies grow their brand & revenue online.
  • We have proven results in competitive markets, in 15 countries across 4 continents, particularly in the United Kingdom, North America, EMEA and Australia – with over 10 years’ experience and earned results in a variety of competitive industries, from iGaming, eCommerce, Online Tourism to Education.
  • We are all about delivering lasting value and ROI to our clients and continuously in RND to find the next best digital solution for our clients. Our team of dynamic, passionate specialists ensures clear, honest and tangible results online.

Our Values

At RubyWeb

  • Solutions are us and
    • we are better together,
    • we are lifelong learners,
    • we are practical optimists,
    • we are high achievers,
    • we are revolutionists.

About the role

  • RubyWeb is looking for a Web Development Project Manager, with Operational experience, to join our team.
  • Our team is focused and creating value for our clients.
  • You will work on a diverse range of clients, delivering measurable return on investment and organic growth.
  • You will be responsible for managing various web development projects, including client liaison, building relationships with clients on a client service level, and management.
  • You will work alongside a skilled team of developers and digital marketing experts to craft top-tier websites and provide outstanding website-related services.
  • RubyWeb is a great place to work, with flexi-hours and the ability to do interesting work with top, world class brands and varied clients.
  • RubyWeb is a well-established and modern organisation, with tried and tested systems, technologies. SOP’s, tools which offers the ideal operating model for a project managers seeking the dream job.

You will be a great fit if:

  • You are a confident, composed and organised project manager
  • You enjoy guiding clients towards the ideal Website for their business success
  • Are able to manage talented and diverse team members form across the globe
  • Are able to maintain company operational systems and eager to grow and build the company to the next level
  • You have a keen interest in website development and UX/UI
  • You are familiar with digital marketing services such as SEO, Paid Ads, Email Marketing, etc.
  • Are able to manage a range of diverse projects simultaneously.
  • You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others.

Ruby Digital is a great place to work, with flexi-hours and the ability to do interesting work with varied clients.

Responsibilities

Liaise with both local and international clients on a regular basis.

Strategic Leadership:

  • Strategic Oversight: Define and drive the overall vision for web project delivery and operational excellence, ensuring alignment with organisational goals.]
  • Stakeholder Alignment: Act as the primary liaison between leadership, clients, and teams to ensure project objectives align with business strategies.

Process Optimisation:

  • Develop and implement workflows, tools, and methodologies to improve efficiency and ensure high-quality project outcomes.
  • Continuously refine processes, tools, and SOPs based on project insights and best practices. Ensure all administrative and financial operations are handled efficiently and aligned with company standards.

Website Development Scoping:

  • Lead the strategic scoping of web development projects by ensuring a thorough understanding of client requirements and project objectives.
  • Translate business needs into detailed technical briefs for developers, oversee the creation of accurate cost estimates, and deliver tailored solution proposals that align with organisational goals and client expectations.

Project management and support:

  • End-to-End Project Oversight: Lead the planning, execution, and delivery of complex web projects, ensuring they are completed on time, within scope, and budget.
  • Risk Management: Identify project risks early and implement mitigation strategies to prevent delays or compromises in quality.
  • Resource Allocation: Oversee resource planning and utilisation across multiple web projects, ensuring optimal team productivity.
  • Collaboration: Coordinate with stakeholders, including developers, designers, and the Success & Performance teams to ensure alignment with project scope and timelines.
  • Provide clear direction, defining responsibilities and driving accountability. Lead regular meetings to track progress, resolve challenges, and maintain momentum.
  • Quality Control: Review and inspect project deliverables internally before client submission to ensure quality standards are met.
  • Proactively address and resolve quality issues promptly.
  • Ensure a solid understanding of the client’s environment, business goals, and best practices to recommend ideal solutions for desired business outcomes

Product Innovation & Improvement:

  • Drive the development of new web products and enhance existing offerings, ensuring they meet market demands and client needs.

Team Leadership & Support:

  • Guide and mentor the project management team, provide web development expertise to internal teams, and resolve client-facing or intra-team challenges.

Financial Oversight:

  • Monitor project profitability, analyse discrepancies, and implement solutions to improve cost-effectiveness.
  • Work under pressure and be fully adaptable to the ever-changing world of web development.
  • Follow industry trends, drive innovation, and contribute to case studies, blog articles, and training as well as define, monitor, and analyse trends.
  • Contribute to projects, process changes, and roll-outs of the company.

Attributes & Requirements

  • You are passionate about web development and helping companies grow.
  • You are a skilled project manager with a demonstrated history of success in web development (minimum 2 years).
  • You have a strong background in development, whether in software engineering, creative web development, or a related technical field.
  • You have work experience in an agency environment You are a fast learner with a great work ethic.
  • You have effective time management, project management, and organisational skills.
  • You have strong communication and interpersonal skills You have a positive attitude and a growth mindset.
  • You have a tertiary education Computer literacy (Microsoft Office Suite and G Suite)
  • Adobe Design Tools and Figma is a bonus.

Education

  • Tertiary education and minimum 2-year experience in a similar environment.

Benefits

  • Competitive remuneration package
  • Work with an exceptional team of online marketing solutions consultants at South Africa’s most visible and 5-star rated, multi-award-winning digital marketing agency.
  • Remote working position = saving on transport and fuel increases
  • Flexible work schedule = work/life balance
  • Monthly virtual braais
  • Monthly social events
  • Employee Growth Model = Aggressive salary increases
  • Award-winning culture
  • High learning & development rate & trajectory
  • Your SAY – really MATTERS
  • Monthly team reward
  • Quarterly recurring client reward
  • Annual bonus (based on overall company performance)
  • Long-service awards from 3rd year
  • Culture participation awards

Job Type

  • Fixed-salary permanent position

How to apply

Simply submit the position you’re applying for, your personal details, your CV and cover letter on this form and we will be in touch.

The Digital Marketing Agency That Helps
Ambitious Companies Grow

Google Us – We’re South Africa’s Most 5 Star Rated and Visible Online Marketing Agency.

“Ruby Digital has been a key asset to the growth of our company. They have a wealth of knowledge in the digital space and have shown constant innovation focused on achieving our business objectives."
Natasha Bester
Group Marketing Manager
BON Hotels
“We have seen vast improvements with our Organic growth of the website.”
Maranda Dam
Founder
Fancy Inc

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